You are now able to order your repeat prescriptions online. Please call into Surgery to register for SystmOnline
***Please note that from the 4th February 2019 we will no longer be taking repeat prescription requests over the phone - except for patients aged 65 years old or over, patients who are Housebound and patients who are a Carer or Cared for.
Patients can still request prescriptions by using SystmOnline on the internet (see reception for details and to register), posting in your prescription or coming into the surgery and handing it in at reception.
We have had to implement this new way of working due to the large volume of telephone calls the Practice receives on a daily basis. We apologise for any inconvenience and thank you for your co-operation.
Your repeat medication will be made available for a set period of time, but your medication will, however, need to be reviewed regularly. When you are due for such a check, a message will be attached to your medication when you call to collect it. Please respond to this message, as further repeats will not be available until you have seen the doctor. This decision has been made by your doctor and not by dispensing Staff. This is for your own benefit to ensure that the medication is still appropriate and that you have no side effects. In addition to this, your doctor has a responsibility to review repeat medication.You can order a repeat prescription by calling into the surgery and putting your order into the special box provided, or submitting your request in writing. Wherever possible, use the 'counterfoil' section from your previous prescription.
If you require a repeat prescription to collect from Surgery we require a minimum of 48 hours notice, longer if you order on a Friday, e.g. order at 9 a.m. Tuesday - collect from 9 a.m. Thursday; order at 2 p.m. Friday - collect from 2 p.m. Tuesday.
For all prescriptions that are delivered to a chemist please allow 5 working days before collecting your medication.
To order your prescription please phone the Surgery number, 0114 2697505 or 0114 2889777, and press Option 3 for prescriptions. Please phone between 2.00 pm to 6.00 pm Monday, Tuesday, Wednesday or Friday to order your prescription.