Doctors appointments at the Practice are a mixture of 'Book on the day', 'Advance bookable' and 'Internet bookable' appointments.
If you wish to book an appointment the same day, the telephone lines to the surgery open at 8.00 a.m. in the morning when the appointments are released. The phone lines are closed for lunch at 12.00 noon and reopen at 1.30 pm.
The phone lines to the Surgery are closed Thursday afternoons, but when you phone on a Thursday afternoon you will be given the telephone number in the recorded message for GP Collaborative.
Available 'book on the day' appointments are on a first come, first served basis.
**** Please note that all 'book on the day' appointments are released at 8.00 a.m. for the same day. If you wish to book one of these appointments please phone at 8.00 a.m.
Please click to view the different appointment types available
Please phone either surgery to book an appointment - Tel. 0114 2697505 or 0114 2889777
*Please note all calls into and out of the surgery are recorded for training and quality purposes
We also offer appointments for people who work and are unable to get into surgery during normal working hours:
Tuesday evenings 6.00 pm - 8.30 pm (Fitzalan site)
IF YOU ARE HAVING DIFFICULTY IN CANCELLING YOUR APPOINTMENT PLEASE TEXT TO CANCEL YOUR APPOINTMENT ON 07904 108206 LEAVING YOUR:
DATE OF BIRTH
DATE AND TIME OF APPOINTMENT
THIS NUMBER WILL ONLY ACCEPT TEXTS TO CANCEL APPOINTMENTS
We now offer online appointment booking. Please call into surgery to register.
All consultations are by appointment. To make an appointment please telephone or call personally at the surgery.
We will do our best to enable you to see the doctor of your choice at a time that sits you but this is not always possible.
We aim to see urgent cases on the day wherever possible. If you condition is not urgent you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular doctor. Nurses based in our practice treat patients for a wide range of common conditions and will offer telephone advice where appropriate.
Say immediately if your call is an emergency.
Let us know if more than one family member needs to be seen as individual appointment times will need to be given.
Chaperones and Privacy
Tell us if would like someone to accompany you during an examination or a private room to discuss matters.
To maintain our code of confidentiality, if an appointment is required for emergency contraception please indicate by asking the receptionist for a 'RED' appointment.
You Can Help Us By:-
- Being on time for your appointment
- Letting us know if you need to cancel
- Calling for a home visit before 10.00 am or an urgent appointment before 9.00 am
- Phoning for prescriptions and test results after 11.00 am
We will try and see you within 15 minutes of your appointment time. However, delays can happen, often caused by emergencies. If you have to wait longer, we will tell you the reason for this.