We make every effort to make the surgery accessible for disabled patients. There is access through the main door at the main Handsworth site, and access through the side door at the Fitzalan branch site. The Fitzlan branch has a bell by the side of the door, just ring the bell and a member of our staff will come and let you in.
Hearing Difficulties
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room.
We have the facility of a Hearing Induction Loop at the reception desk at both sites. If you would like to use this, please ask at reception for assistance.