Prescriptions

You can order repeat prescriptions:

• using your NHS account (through the NHS website)
• using the NHS App
• using the GP online system - SystmOnline

These accounts show you all your repeat medication and dosage and you can choose the ones you need.

You can also:

• Contact Us Online and complete an Admin request
• bring the paper prescription form to the surgery, Monday to Friday from 8am, drop your prescription request into the prescription boxes in the waiting rooms
• post it to us

Please note we only take telephone requests for patients aged 65 years or over, patients who are housebound and patients who are a carer or cared for. Call 0114 2697505 or 0114 2889777 and press Option 3 between 11am to 6pm Monday, Tuesday, Wednesday or Friday, and 11am to 1pm on a Thursday.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

Patients need to choose a pharmacy to collect their prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at the GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription, please Contact Us Online and complete an Admin requst. Alternatively, phone reception on tel. 0114 2697505 or 0114 2889777.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk)

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• earache 
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. A lot of patients already have EPS set up with their GP practice.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

Take it to a pharmacy to be desposed of. Do not put it in your household bin or flush it down the toilet.