Appointments

*** Due to the Coronavirus outbreak we are currently only booking appointments 2 weeks in advance, this includes appointments made by phone and internet bookable. Sorry for any inconvenience this may cause. 

Doctors appointments at the Practice are a mixture of 'Book on the day', 'Advance bookable' and 'Internet bookable' appointments. 

If you wish to book an appointment the same day, the telephone lines to the Practice open at 8.00 a.m. in the morning when the appointments are released. The phone lines are closed for lunch at 12.00 noon and reopen at 1.30 pm.

On a Thursday the phone lines to the Practice are closed in the afternoon from 1.00 pm (but the Practice is still open).

Available 'book on the day' appointments are on a first come, first served basis.

Please click to view the different appointment types available

Please phone either surgery to book an appointment - Tel. 0114 2697505  or  0114 2889777

*Please note all calls into and out of the surgery are recorded for training and quality purposes

We also offer appointments for people who work and are unable to get into surgery during normal working hours:

Tuesday evenings 6.30 pm - 8.30 pm, Doctors appointments, (Fitzalan branch site)

Monday mornings - 7.00 am - 8.00 am, Nurses and Healthcare appointments, (Fitzalan branch site)

IF YOU ARE HAVING DIFFICULTY IN CANCELLING YOUR APPOINTMENT PLEASE TEXT TO CANCEL YOUR APPOINTMENT ON  07904 108206  LEAVING YOUR: 

  NAME

  DATE OF BIRTH

  DATE AND TIME OF APPOINTMENT

    THIS NUMBER WILL ONLY ACCEPT TEXTS TO CANCEL APPOINTMENTS

Sheffield Out of Hours Hubs

If it is deemed appropriate by one of our GP's, you may be offered an appointment at one of our 4 GP Access Centres (hubs) across Sheffield between 6pm - 10pm weekdays, and 10am - 6pm at weekends

We now offer online appointment booking. Please call into the Practice to register. 

All consultations are by appointment. To make an appointment please telephone or call personally at the surgery.

We will do our best to enable you to see the doctor of your choice at a time that sits you but this is not always possible.

We aim to see urgent cases on the day wherever possible. If you condition is not urgent you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular doctor. Nurses based in our practice treat patients for a wide range of common conditions and will offer telephone advice where appropriate.

Say immediately if your call is an emergency.

Let us know if more than one family member needs to be seen as individual appointment times will need to be given.

Chaperones and Privacy

Tell us if would like someone to accompany you during an examination or a private room to discuss matters.

To maintain our code of confidentiality, if an appointment is required for emergency contraception please indicate by asking the receptionist for a 'RED' appointment.

You Can Help Us By:-

• Being on time for your appointment
• Letting us know if you need to cancel
• Calling for a home visit before 10.00 am or an urgent appointment before 9.00 am
• Phoning for prescriptions and test results after 11.00 am

Waiting Times

We will try and see you within 15 minutes of your appointment time. However, delays can happen, often caused by emergencies. If you have to wait longer, we will tell you the reason for this.

Home Visits

Please only ask for a home visit if you are too ill to attend the surgery. Try to telephone before 10.00am on 0114 2697505 or 0114 2889777. Please remember however that most consultations are far better undertaken in the surgery with the benefit of the equipment therein. Very rarely should a child been seen at home.

When telephoning, explain the problem clearly to the receptionist. A doctor from the practice will aim to visit you within four hours, after the end of morning surgery. You may have to wait if the doctor is very busy and/or attending a more urgent call. We are unable to offer a choice of doctor for home visits. The doctor may telephone you to advise on the best course of action in relation to your illness. Advice only may be needed.

Telephone Advice

If you need to speak to a GP or Nurse, please contact the surgery and leave your message with a receptionist who will ensure your message is passed to the appropriate GP.

If you need any advice from a Health Care Professional, please leave your message with the Receptionists who will ensure it is passed on to the relevant person. Please let them know if the matter is urgent.