Appointments
Doctors appointments at the Practice are a mixture of 'Book on the day', 'Advance bookable' and 'Internet bookable' appointments.
If you wish to book an appointment the same day, the telephone lines to the Practice open at 8.00 a.m. in the morning when the appointments are released. The phone lines are closed for lunch at 12.00 noon and reopen at 1.30 pm.
On a Thursday the phone lines to the Practice are closed in the afternoon from 1.00 pm (but the Practice is still open).
Available 'book on the day' appointments are on a first come, first served basis.
Please click to view the different appointment types available
Please phone either surgery to book an appointment - Tel. 0114 2697505 or 0114 2889777
*Please note all calls into and out of the surgery are recorded for training and quality purposes
We also offer appointments for people who work and are unable to get into surgery during normal working hours:
Tuesday evenings 6.30 pm - 8.30 pm, Doctors appointments, (Fitzalan branch site)
Monday mornings - 7.00 am - 8.00 am, Nurses and Healthcare appointments, (Fitzalan branch site)
IF YOU ARE HAVING DIFFICULTY IN CANCELLING YOUR APPOINTMENT PLEASE TEXT TO CANCEL YOUR APPOINTMENT ON 07904 108206 LEAVING YOUR:
NAME
DATE OF BIRTH
DATE AND TIME OF APPOINTMENT
THIS NUMBER WILL ONLY ACCEPT TEXTS TO CANCEL APPOINTMENTS
Sheffield Out of Hours Hubs
If it is deemed appropriate by one of our GP's, you may be offered an appointment at one of our 4 GP Access Centres (hubs) across Sheffield between 6pm - 10pm weekdays, and 10am - 6pm at weekends
We now offer online appointment booking. Please call into the Practice to register.
All consultations are by appointment. To make an appointment please telephone or call personally at the surgery.
We will do our best to enable you to see the doctor of your choice at a time that sits you but this is not always possible.
We aim to see urgent cases on the day wherever possible. If you condition is not urgent you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular doctor. Nurses based in our practice treat patients for a wide range of common conditions and will offer telephone advice where appropriate.
Say immediately if your call is an emergency.
Let us know if more than one family member needs to be seen as individual appointment times will need to be given.
Chaperones and Privacy
Tell us if would like someone to accompany you during an examination or a private room to discuss matters.
To maintain our code of confidentiality, if an appointment is required for emergency contraception please indicate by asking the receptionist for a 'RED' appointment.
You Can Help Us By:-
- Being on time for your appointment
- Letting us know if you need to cancel
- Calling for a home visit before 10.00 am or an urgent appointment before 9.00 am
- Phoning for prescriptions and test results after 11.00 am
Waiting Times
We will try and see you within 15 minutes of your appointment time. However, delays can happen, often caused by emergencies. If you have to wait longer, we will tell you the reason for this.