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Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Self-isolation and treating symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
People at high risk
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
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Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 test and trace app
Main SiteTel: 0114 2697505
Branch SiteTel: 0114 2889777
Click to view the Practices Privacy Notice
Our Practice complies with Data Protection, GDPR and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff. All staff have received training in confidentiality issues.
The ICO has published a Model Publication Scheme that all public authorities are required to adopt.
Model Publication Scheme - Further Information
Please note all telephone calls into and out of the Practice are recorded for training and quality purposes. These recordings are kept securely for 6 months, and then deleted.
Please see the links on the right hand side of this web page for information about Shared Care and Summary Care Record.
Please click on the link below for the NHS webpage for information about patient clinical records and record sharing:
NHS - Patient Records
If you are unhappy, disappointed or have any suggestions on how we can improve our service, please tell us.
You can talk to our Reception Supervisor, Keeley Widdowson, on our Practice telephone number 0114 2697505 or 0114 2889777. You can put comments / suggestions in writing and hand it in to reception, or email our Practice email - firstname.lastname@example.org. You can also send your comments / suggestions via this website in the Contact Details section in the top bar of the webpage.Alternatively, if you think we are doing well in a particular area or a member of staff has been helpful to you, then please contact us and let us know.
You can complain to either ourselves or an external organisation as below.
External complaint organisations:
Complaints Team NHS EnglandPO Box 16738Reddich, B97 9PTTel: 0300 311 2233Email: email@example.comWebsite: www.england.nhs.uk/contact-us/
If you feel that your complaint has not been resolved you can contact:
Parliamentary and Health Service OmbudsmanMillbank Tower30 MillbankWestminsterLondon, SW1P 4QPTel: 0345 015 4033Website: www.ombudsman.org.uk/
Help and Support Available:
NHS Complaints AdvocacyWebsite: www.nhscomplaintsadvocacy.orgTel: 0300 3305454
Sheffield Advocacy HubNHS complaints AdvocacyWebsite: www.sheffieldadvocacyhub.org.uk/Tel: 0800 0350396Email: firstname.lastname@example.org
Violence and abuse is a growing concern. Doctors and their staff have the right to care for others without the fear of being attacked or abused. The right of the practice to remove a violent patient will be extended to safeguard all those who might have reasonable fears for their safety, this includes practice staff, other patients and other bystanders present when the act of violence is committed or the behaviour took place. Violence includes actual or threatening physical violence or verbal abuse leading to fearing for a person's safety.
We ask that you treat your GP and the Practice Staff with respect.
Patient's have the right to view / request copies of their medical records. You can do this in a number of ways: